If you have attempted to login 3 times unsuccessfully, you have 2 options:
Wait for one hour and try again.
Reset your password by pushing the ‘Forgot Password’ link on the login screen. You will receive an e-mail with instructions.
Do I have to type my login info everytime?
If you check the ‘Remember me on this computer’ box on the login screen, your user credentials will be saved on your PC and all you have to do is push the ’Sign In’ button.
I forgot my password or I want to change my Password
You can request a new password by pushing the ‘Forgot Password’ link on the login screen. You may also ask your administrator to reset your password. In any event you will receive an e-mail with instruction.