Billing / Pricing

Question	Answer
What is a Solo account?	A solo account includes a Smartphone dictation app and a web based transcription (writing) app. It allows a dictating user on the go to make and upload dictations while dictations can be written as soon as they are uploaded.
What is a Basic account?	A basic account simply is a package of 5 dictating users and 1 transcribing user. The price per dictating user is a little less per user than the Solo (single) user price.
What is a Pro account?	A Pro account is a bundling of 25 dictating users and 3 transcribing users. Again, the price per user is a little less per user than the Solo and Basic packages.
Can I add more users?	Yes, you can add exactly the number of users you need, both dictating and transcribing users.
Do I get discount if I get more users?	The three packages Solo, Basic and Pro are discounted compared to the per user price.
What are the payment terms?	You will get 30 days free and payment is for the following month. Payment will be monthly at the start of the month. If you sign up in the middle of a month, your initial payment will be adjusted to the remainder of that month.
Do I get an invoice?	Yes, you can download your monthly invoices here.
What creditcards do you accept?	We support Visa, Mastercard, American Express & Discovery as well as some local variations of these.
Can I use Paypal?	Yes
Can I get my Money back?	Yes, you can ask for a refund at any time. The refund will be prorated in accordance with usage.